At Fluent, we understand that plans can change. Our cancellation and amendment policy ensures clarity and fairness for all our guests:

Cancellations:

• Up to 30 Days Before Arrival: Full refund, no penalty.
• 14-30 Days Before Arrival: 50% of the total stay amount will be refunded.
• 7-14 Days Before Arrival: 25% of the total stay amount will be refunded.
• Within 7 Days of Arrival: No refund (100% of the total stay amount forfeited).

 

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Refund Details:

• Refunds will only be issued to the original payment method.
• Banking fees and charges will be deducted from the refund amount.
• Please allow up to 14 business days for the refund to reflect in your account.

 

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Amendments:

Requests to amend your reservation will be reviewed on a case-by-case basis. Please note:

• Rates for amended dates may vary based on availability and seasonal pricing.

 

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External Bookings:

For reservations made through third-party platforms (e.g., Booking.com, Airbnb, or Expedia), the cancellation and amendment policies of the respective provider will apply. We recommend reviewing their terms at the time of booking.

For further assistance or clarification, please contact our reservations team.

Thank you for choosing Fluent, and we look forward to hosting you!