Welcome to Fluent. By accessing our website, booking our apartments, or staying at our property, you agree to these Terms & Conditions, which define the rights and responsibilities of guests and management. Please read them carefully.

Reservations and Payments

• All bookings are subject to availability and must be confirmed upon payment.

• Full payment is required at the time of booking unless otherwise specified.

• Rates are subject to change based on seasonality and availability.

• Certain promotional rates (e.g., Non-Refundable Bookings) may carry specific terms that override general policies.

Guest Responsibilities

• The guest booking the accommodation is responsible for all members of their party.

• Guests must respect the property, its contents, and its community. Any damage caused during the stay will be the responsibility of the guest and may result in additional charges.

• Noise levels must be kept to a minimum to ensure the comfort of other residents.

Liability

• fluent is not responsible for the loss, theft, or damage of personal property. We recommend utilizing in-room safes and securing valuables.

• The use of amenities, such as the rooftop pool or common areas, is at your own risk. Guests are advised to adhere to safety guidelines provided.

Check-in and Check-out

• Check-in is available from 3 PM on the day of arrival, and check-out is required by 11 AM on the day of departure. Early check-in and late check-out requests are subject to availability and may incur additional charges.

Third-Party Bookings

• For reservations made through platforms like Airbnb or Booking.com, their respective terms and conditions will also apply.

Contact Information For any queries related to your stay, contact us at: Email: hello@fluentliving.com Phone: +27 68 601 0397